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‎07-10-2022 01:45 PM
Hello there - I am trying to remove the play/pause carousel button on our Announcements portal page and revert the announcement page back to auto-play. Is this via the 'Announcements (CD)' or 'Announcements' widget & unsure where in the widget record to remove or hide this option? Any help would be appreciated? Thank you.
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Service Portal
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‎07-25-2022 06:58 PM
Managed to fix this by:
Cloning this widget: Announcements (CD) and changed:
-the Body HTML templated - commented out the 'toggleAnnouncmentCarousel' text
-the Client Controller > changed the playCarousel to false
-the Page Editor widget > changed widget field to my Cloned widget
-Instance Announcement record > changed widget tab to my Cloned widget

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‎07-10-2022 03:24 PM
Hi Winnie,
My guess is try to find in All > Service Portal > Widgets.
Mark Correct or Helpful if its helps.
Thanks,
Yousaf
***Mark Correct or Helpful if it helps.***
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‎07-25-2022 06:58 PM
Managed to fix this by:
Cloning this widget: Announcements (CD) and changed:
-the Body HTML templated - commented out the 'toggleAnnouncmentCarousel' text
-the Client Controller > changed the playCarousel to false
-the Page Editor widget > changed widget field to my Cloned widget
-Instance Announcement record > changed widget tab to my Cloned widget