Removing MS Teams Tenant Link from Previous ServiceNow Instance
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05-07-2025 01:21 AM
We are attempting to integrate MS Teams with the Now Virtual Agent in ServiceNow. However, whenever we try to add the MS Teams tenant, we receive the message: "The Microsoft Teams tenant associated with is currently registered with another instance."
We had previously integrated this MS Teams with another instance, which has since been zBooted, but the link has not been removed.
Can anyone assist us in removing the link to the previous instance?
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yesterday
hi @varunagarwal83
any luck with that issue? I am facing same issue.
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19 hours ago
After reviewing the link above, the issue has been successfully resolved.
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