Replacement for confluence

HossamK · yesterday

Hi There,

I am Currently an atlassian Admin that is currently shifiting to ServiceNow, due to the most recent Atlassian DC EOL Announcement, and i am entirely new to all this. Now my COMpany wants to replace Jira/Confluence with ServiceNow.

My question is, does Servicenow offer a similar product to confluence, towards which we can migrate the confluence content?

And if yes, what is the best way to do so? plugins or API...?

Thank you all.

BR
Hossam

Dr Atul G- LNG · 2 hours ago

Hi @HossamK

"I would say 100%, yes — you can use the Knowledge Management module in ServiceNow, where you can create articles, update them, and manage versioning as well."

https://www.servicenow.com/docs/bundle/zurich-servicenow-platform/page/product/knowledge-management/...

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rubenferrero · 36m ago

Hi, @HossamK,

ServiceNow doesn't offer a true Confluence equivalent - only basic Knowledge Management that lacks collaborative features.

That's why we built Documate - a native documentation solution for ServiceNow with automated Confluence import capabilities that simplify your migration.

More info: https://swissflowit.com/documate

Import from Confluence: https://swissflowit.com/documate/releases/february-2025/

Welcome to ServiceNow!