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Replying to emails

Maharshi Chatte
Kilo Guru

‎03-31-2022 12:19 AM

Hi,

I want to send reply to emails .The email should go as a reply to the mail that they have sent and not as a new mail. Is it possible to implement in servicenow?

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5 REPLIES 5

Alekhya Anaveni
Tera Contributor
In response to Steven Dsouza

‎11-10-2023 03:12 PM

Hey, were you able to achieve this without querying sys_email table?

 

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