Request Catalog Item to add assignment group in ServiceNow

[juliochacon23]

Hi, I am currently creating a catalog request to have our users request access to a ServiceNow assignment group through a form on the catalog and add this to their ServiceNow user account.  I don't know what activity I can use in a workflow to automate this.  We currently have Orchestration enabled.  What would be the best way to accomplish this?

Thanks

-Julio

[juliochacon23]

It worked.  Thanks!

-Julio

[Goran WitchDoc]

Hi Julio,

Take a look here. Steven done a great job creating this Mini-lab which pretty much does what you are looking for:

https://community.servicenow.com/community?id=community_blog&sys_id=3a5da629dbd0dbc01dcaf3231f9619da...

//Göran

[juliochacon23]

Thanks, but I still can't get my script to work.  It doesn't add any groups.  This is what I have so far for the run script.

var grm = new GlideRecord('sys_user_grmember');

grm.initialize();

grm.group = current.variables.groups + '';

grm.user = current.variables.requested_for;

var groupList = [];

// if we have more than one they will be comma delimited

if (grm.group.indexOf(',') > -1) {

groupList = group.split(',');
grm.insert();
}

else {

groupList.push(grm.group); // only one group
grm.insert();
}

[juliochacon23]

This is what I have so far.  I can't get the below code to add the groups to the user in ServiceNow.  Can someone check to see what I am doing incorreclty?

var grm = new GlideRecord('sys_user_grmember');

grm.initialize();

grm.groups = current.variables.groups + '';

grm.user = current.variables.requested_for;

var groupList = [];

if (grm.groups.indexOf(',') > -1) {

groupList = grm.groups.split(',');

grm.insert();

}

else {

groupList.push(grm.groups); // only one group

grm.insert();

}

Thanks

-Julio