How to tell if the recipient received the email sent from ServiceNow, as the flag is "sent". Scenarios could be the email address is incorrect, or the person left organisation and account is locked, how to identify if its actually delivered.
i, My use case is to limit knowledge records presented in Knowledge Search page -->Knowledge Result(widget) to only one knowledge base. I followed the posts listed below, both mention about adding new contextual search. 1. https://community.servicen...
I have created a Catalogue Item and selected Request method as Submit but when I check it on Portal it is coming up as Order now.What am I missing here?
Did you know? Did you know that you can go directly to a table form or list from the Application Navigator? Well of course you can, just type the module name into the navigator filter and it will show a filtered list in the Application Navigator. OK...
On our end-user portal, when users go into the knowledge base, they see categories that are empty (to them). In the KB we have some articles configured so they aren't visible to our users. For example we have a category of 'Azure' with three artic...
Hello Community, Has anyone had any success connecting their instance mail account to a Azure cloud hosted Office365 IMAP or SMTP server while using Oauth 2.0 for authentication? I've followed the docs (steps below) and gotten as far as getting an ac...
Where can i find the code for task number and short description on take_survey widget?
I added a column to the Notification Device [cmn_notif_device] table to hold "Display Value"This value will be a link for the user to initiate a communication to that device, weather a mailto: link or a tel: linkThe mail to links are working great. T...
Hi Expert, Need to make only one field editable in the list view. below is the use case. Please let me know your advise with some example if possible. UC2GIVEN THAT, I AM an XXX userWHEN I open a list of SCTASKs (list view) which are assigned to my...
Somehow all of my favorites have been ungrouped are listed individually. Is there a way to delete them all because clicking the minus sign on each will take a few days.
I created a flow in Flow Designer for a catalog item to go through an approval process. Every time the request is submitted through the Catalog item, it still showing automatic approval even though the flow is set to my flow that was created in Flow ...
In the SanDiego instances update am able to see the Homepage and Dashboard option in the General Setting (gearbox) for your reference, please look into the picture of How can I make it visible in(the Sandiego release). This instance is in the Quebec ...
Hello community,Can anyone help me to fix the MID server issue ? MID server is failed to upgrade during the security patches and logs are as follows INFO | jvm 1 | 2022/04/16 15:59:26.331 | Apr 16, 2022 3:59:26 PM com.snc.dist.mid_upgrade.Upgrad...
Hi All,I made a custom widget on a variable in record producer.Through that widget I am querying and inserting data into multi-row.It is working fine but when I am submitting record producer it is showing this message "Something went wrong and your r...
We have 8 users who when they try to access the portal get the message that they have been successfully logged out. tried clearing the cache and typing in the url - but to no avail. Anybody else had this problem?