Request for Sample Document - Service Catalogue and Request Management

[CasmirC]

Hi Team,
I am currently in the process of revising our policy, process, and procedure document related to Service Catalogue and Request Management, with a focus on utilizing ServiceNow as our ITSM tool.
Would it be possible for someone to share a link to a similar document or provide a sample for reference? My aim is to ensure alignment with ServiceNow's recommended practices.
Thank you in advance for your support.
Kind regards,
Casmir

[Dr Atul G- LNG · Accepted solution]

Hi @CasmirC 

I recommend checking Now Create, where you will find several documents. However, if you are looking for something specific, like policies, you may not find them there, as policies vary from organization to organization. But if you are searching for process-related documents, you will surely find them on Now Create.

learning.servicenow.com/Nowcreate

Go to Assets

[CasmirC]

Thank you