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03-22-2021 12:23 PM
- The Internet has a lot of resources around ServiceNow's Service Catalog and Table REST APIs.
- The Internet also has a growing number of resources around ServiceNow's Multi-Row Variable Sets (MRVSs).
What I can't find are mentions of getting or setting values within an MVRS using a REST API. When I try pulling an RITM with "variables.[my MRVS name]," I get back an empty string.
Does anyone know if we can or can't access Multi-Row Variable Set values through an out-of-box REST API?
Solved! Go to Solution.
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03-22-2021 01:02 PM
UPDATE: I just successfully put values into the MRVS using the Buy Now API!
Here's the request body I included (using the raw JSON option in Postman):
In my catalog item, "products" is the MRVS name and "product_name" is the name of a variable in that set.
The syntax around quotations is essential (since the entire value assigned to "products" is a single JSON string).
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10-30-2023 01:46 PM
You know, I don't think I actually needed a GET call in the end. 😅 I think I mentioned pulling from existing RITMs because I was looking for general syntax, not because I was pulling from existing tickets.
Sorry for that misleading intro! If there's another post that focuses on GET (or an easy explanation for using a different API--maybe the Table API?), someone please share it here. Thanks!
