Revert changes to the Store version

Chris McDevitt
ServiceNow Employee
ServiceNow Employee

Hi,

What is the best practice for returning objects back to the Store version? If you revert to the (previous) Store version the change is captured in an Update Set, but when you promote it to a higher environment, it appears as if it is customization in the higher environment. Do we need to go to each environment and manually revert each change to the Store App?

find_real_file.png

1 & 2. In "Production" the original codes was modified 

3. In the "Dev" the change was reverted to the store app, captured and promoted to "Production" and ask you can see, we are back to the object being customized.

I would not like to do this by hand... ideas?

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