Hi all,
I am not sure if this is the right forum to put this in but we are running into some roadblocks with the content editor in the CMS for the ServiceNow Knowledge Base, as it doesn’t seem to allow things like bulleted lists, numbered lists, or paragraph indenting, it just allows:
bold
italic
underline
strikethrough
link
This is even on articles of type Rich text.
Is this the intended functionality and there really aren't any richer options or is there something that we can enable on the backend or customize?
Thanks in advance!
