Rolling back Scoped Applications

[harshav]

Hi All,

I wanted to rollback my scoped application from version 1.0.6 to Version 1.0.5 and all the code was developed in studio (ie; Scoped App only). My admin team told that we can't roll back due to system limitations, Some apps just don't allow it and other apps we have to remove all the data to be able to rollback. ServiceNow also deletes prior versions automatically once an app is installed.

Is there a way that we can go back to the working code, there are scenarios where the code is not working as anticipated. If the application has high visibility and the code doesn't seem to work, developing the new version is building pressure on Dev team to make it work.

Documentation I referred: 

https://docs.servicenow.com/bundle/newyork-application-development/page/build/applications/task/rollback-scoped-applications.html

 According to ServiceNow Documentation, we can roll back.

Thanks

Harsha

[Ramya30]

If you refer the Action in Flow Designer, I should provide the version. Please see the steps I am doing:

1. Install Application with ID 

2. Run ATF Test Suite for this app

3. When ATF fails, I need to rollback the application using the action given below. I need to provide the version. How do I fetch the value '1.0.5' to pass here. My trigger table has the current.version of the app, which was inserted through a BR on sys_app table that was run when app got published. When I try to get previous.version in the same BR, that too returns 1.0.6

Thanks

[Hitoshi Ozawa]

Yes. Flow Designer is part of an app so they should able be rolled back.