Select a variable in "Users/Groups in fields" field in notification

[MKM]

Is there a way to select a variable from the form in "Users/Groups in fields" field under Notifications?

[Community Alums]

Hi @ MKM  ,

Definitely !!

Just select this lock icon:

Then you will get a list , where you can select whatever you want to:

Then click on the lock icon again, to lock your selections.

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

[MKM]

Hi Sandeep,

How do I select variables from a catalog? Here I can only select fields from the RITM form but can't get into the variables part. Even if I expand the Variables from the left menu, I don't see thee variables in it from my catalog.

-MKM

[Community Alums]

If you don't find your variables in the bucket list. then you can probably take another routes instead of using " user/groups in fields".

Go through these threads:

https://community.servicenow.com/community?id=community_question&sys_id=00db07e1db9cdbc01dcaf3231f961978

https://community.servicenow.com/community?id=community_question&sys_id=917083e1db98dbc01dcaf3231f9619e8

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep