Sending Emails from multiple accounts

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frankeck
Tera Contributor

‎01-04-2024 01:28 AM

Hi,

 

after searching the forum and discords I could find only that it doesn't work, anyway I ask the questions again.

 

Can ServiceNow send emails from multiple accounts? Background, we have in serveral countires local servicedesks, with local email adresses that are reciving and sending out emails.

 

Till now I haven't find a standard solution.

 

Best regards,


Frank

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎01-04-2024 07:19 AM

Hi @frankeck 

 

It may be via scripting but as per my best knowledge it is not available OOTB. so answer is NO.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Dr Atul G- LNG
Tera Patron
Tera Patron

‎01-04-2024 07:19 AM

Hi @frankeck 

 

It may be via scripting but as per my best knowledge it is not available OOTB. so answer is NO.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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