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01-26-2021 06:40 AM
Hi,
I'm trying to send a notification using a flow activity. I followed this official Documentation : https://docs.servicenow.com/bundle/paris-servicenow-platform/page/administer/flow-designer/reference/trigger-notification-action-designer.html
But I cannot associate my input Record to the Record field in the notification step. (See picture below)
Do you guys know what I'm doing wrong ? I can choose a reference field, like Assigned_to, but I cannot choose the record itself. (My notification is on the table sc_request)
Thanks !
And here is my Input:
Solved! Go to Solution.
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01-26-2021 10:58 AM
Never mind, I got it ! (The input needs to be of type REFERENCE and not RECORD)
The serviceNow Doc is not quite clear on that. And after searching, this post helped me:
https://community.servicenow.com/community?id=community_question&sys_id=5d372459db8edc10190b1ea668961945
Have a nice day!

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01-26-2021 07:40 AM
Are you attempting to send the entire 'request' record so you can use a mail script in your notification record to get some data from that record?
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01-26-2021 08:18 AM
Hi Timmo,
I am using the OOB Activity step (Notification step), which requires the entire Record, and then the field "table" should be automatically populated.
*that is what I understood from the serviceNow Documentation.
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01-26-2021 10:58 AM
Never mind, I got it ! (The input needs to be of type REFERENCE and not RECORD)
The serviceNow Doc is not quite clear on that. And after searching, this post helped me:
https://community.servicenow.com/community?id=community_question&sys_id=5d372459db8edc10190b1ea668961945
Have a nice day!