Sent/Received emails not showing in Activity stream

patricklatella
Mega Sage

hi Community,

I've configured the Activies for the view of records in a custom table in a scoped app to include "Sent/Recieved Emails".   When I (as the admin) view a record I see the emails in the activity stream.

However, as users who have the role to view the table (but not admin) I do not see it.   Anyone know why this would be?

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1 ACCEPTED SOLUTION

Michael Fry1
Kilo Patron

System Properties > UI Properties. Locate the property labeled List of roles (comma separated) that can view emails in the Activity Formatter when "Sent/Received Emails" are included.



Does the person you're impersonating have one of the roles listed?


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15 REPLIES 15

ChristianHCABO
Tera Contributor

Was 100% the issue - by using only , as the delimiter this solved this issue... and it was one of our admins... scheduling the talk.