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12-18-2024 03:43 AM
In the vendor management workspace what table is the Service availability field pulling from?
Solved! Go to Solution.
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12-18-2024 04:27 AM
Hi @joshmorris
Service Availability is referenced on Service Credit, and when o check in my PDI, and go to the Service Availability table
The value of Service Availability depends on SO, so if there is no data in the backend nothing will come. and in PDI there is nodata
You need to create SO, and linked with the vendor and then create a Service Commitment.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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12-18-2024 04:10 AM
Hi @joshmorris
You can do one more thing
- Open this form in native view ( Not in Workspace)
- Then you can see this field on form
- Right click and check the dictionary for the same.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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12-18-2024 04:19 AM
Okay I see it is in the service_credit table now but when I select service availability there is no options to select so how do I add choices?
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12-18-2024 04:27 AM
Hi @joshmorris
Service Availability is referenced on Service Credit, and when o check in my PDI, and go to the Service Availability table
The value of Service Availability depends on SO, so if there is no data in the backend nothing will come. and in PDI there is nodata
You need to create SO, and linked with the vendor and then create a Service Commitment.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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12-18-2024 04:21 AM
can u tell me which form you are referring for this field?
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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