Service Availability Field

Go to solution
joshmorris
Tera Guru

‎12-18-2024 03:43 AM

In the vendor management workspace what table is the Service availability field pulling from?

joshmorris_0-1734522179113.png

 

0 Helpfuls
  • 850 Views
1 ACCEPTED SOLUTION

Go to solution
Dr Atul G- LNG
Tera Patron
Tera Patron
In response to joshmorris

‎12-18-2024 04:27 AM

Hi @joshmorris 

 

Service Availability is referenced on Service Credit, and when o check in my PDI, and go to the Service Availability table

 

AGLearnNGrow_0-1734524742854.png

 

The value of Service Availability depends on SO, so if there is no data in the backend nothing will come.  and in PDI there is nodata

AGLearnNGrow_1-1734524802991.png

 

 

You need to create SO, and linked with the vendor and then create a Service Commitment.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

View solution in original post

0 Helpfuls
8 REPLIES 8

Go to solution
Dr Atul G- LNG
Tera Patron
Tera Patron

‎12-18-2024 03:47 AM

Hi @joshmorris 

 

You can go to the Dictionary entry of this field and you can see which table it is referencing.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls

Go to solution
joshmorris
Tera Guru
In response to Dr Atul G- LNG

‎12-18-2024 03:55 AM

How do I do that?

0 Helpfuls

Go to solution
Dr Atul G- LNG
Tera Patron
Tera Patron
In response to joshmorris

‎12-18-2024 03:59 AM

Go to tables in application navigator

Search for the vendor table

Go to columns

Search for Service Availability

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls

Go to solution
joshmorris
Tera Guru
In response to Dr Atul G- LNG

‎12-18-2024 04:06 AM

I did this but I can't find Service Availability as a column

0 Helpfuls