Service Catalog Items vs Vendor Catalog Items

[jarleaase]

My understanding is that Vendor Items are published to the Product Catalog. When published to the Product Catalog, it also gets published to the Service Catalog.

In the data published, the price is included.

What if the Vendor Item price is changed?

I suppose there are no syncing of the price to the Service Catalog?

If my assumption is correct, is there a way from the Service Catalog Item to reference the Vendor Item to get the updated price?

I thought the Product ID was applicable in this case but I cant find it on the Catalog Item record.

[tezen]

Hi Jarle,

Presently working on the vendor and catalog mapping.

1.     A particular catalog is mapped to x number of vendor through product MODELS

                            Catlog item A -   Model M   (   price = x )

                            Vendor catalog Item V1 - Model M ( price = a)

                            Vendor catalog Item V2 - Model M ( price = b)

                            Vendor catalog Item V3 - Model M ( price = c)

2.   if vendor V1 is selected. ( reference lookup select box   has vendor price mapped) ,   Cart price =   x+ a (x can be zero)

Coming to your question :

vendor price is updated in     pc_vendor_cat_item by point 2. discussed above.

Check this link for better understanding of models

Role Model, or Why Model Management is Important

Thanks

Tez

[tezen]

Jarle,

This link can be much helpful, its clearly mentioned about synchronized fields

http://wiki.servicenow.com/index.php?title=Managing_Vendor_Catalog_Items#gsc.tab=0

Thanks

Tez

[jarleaase]

Hi!

A Vendor item is published to the Hardware Catalog.

When we change the price in the Vendor Catalog I expected the new price to be synced to the Hardware Catalog, but it didn't.

I'm I missing something?

[jennif]

I am running into this issue as well Jarle -- One would assume that if the price changed on the Vendor Item, it would reflect in the Catalog Item as best price and not drivin from the model cost.   Does this mean there are two places you must update the pricing?

Feedback anyone?