ServiceNow Best Practices: Three Simple Steps on How to Create a Table in ServiceNow?
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04-29-2024 05:43 PM
I want to show you exactly how to create a table in ServiceNow.
As a beginner in the software world, creating a table requires prerequisites and best practices.
The question is why? A table is a blueprint of your application, it requires a well-thought-out structure and architecture.
It is a creation with an end in mind.
Lets dive in!
Step One: A table requires traceability. The quality of your data have in need of the who and the when. Adding created by : who created the data. Created: When a record is created. Updated by: who updated the record and finally Updated: when the record has been updated.
These four fields are most sought by business leadears, influencers and technical alike. Having these information makes you look good, affirms your skills and make you look like an expert.
Step Two: Extend from a Task Table. The task table is a core table feature of ServiceNow where step one is automatically created.
Step Three: Create a base table. Think reusability, do not repeat yourselt (DRY Principle) design your table thinking from parent to child relationship. I have created a post about CMDB foundations, you can use that as an add-on on how you should build tables in ServiceNow. I have showcased how well designed the cmdb tables are.
Finally, I have created this video to help you visualize on how a table is created: ServiceNow Best Practices: Three Simple Steps on How to Create a Table in ServiceNow?