ServiceNow comparison functionality

[Yamilla Manjko]

I need to compare two versions of a file or a record - whichever is easier to do - to see the changes between two selected versions of the file or record something like when we compare two versions on the versions tab of a record in SN but more like the MS Word Compare Documents functionality.

It is possible to do? Did anyone accomplish anything similar or have any ideas on how to do this?

We could use MS Word but due to security reasons if we could have something like this inside the SN platform it would be a whole lot better.

[Allen Andreas]

Hello,

Unfortunately, this is not possible to do unless you build out an interface/feature to accomplish this. Out of box, we don't have this. If you're not talking about the versions compare feature, which it seems you're already aware of, then you'd have to build something out to support this.

Please mark reply as Helpful/Correct, if applicable. Thanks!

[Allen Andreas]

Hi @Yamilla Manjko 

Thanks for marking my reply as Helpful.

If it also helped guide you Correctly, please also mark it as Correct.

Thanks and take care! 🙂

[Yamilla Manjko · Accepted solution]

We ended up using the UI Builder Comparator Component - it is not as complete as the MS Word compare functionality, but the client accepted it

https://developer.servicenow.com/dev.do#!/reference/next-experience/tokyo/shared-components/sn-compa...

https://www.servicenow.com/community/next-experience-articles/practical-uib-examples-the-comparator-...

Image pasted from the community link above

[Allen Andreas]

Hi,

Glad you found something that worked for this. I believe this feature came out last year (over a year after your post was initially made). As mentioned back in 2022, you would have had to create your own functionality for this, but I'm glad something came along, eventually, to help you.

Thanks!