ServiceNow Fundamentals Progress stuck at 98%

[Divya Sree Kara]

The overall status of ServiceNow Fundamentals On-Demand Course is 98% though all the modules under it are completed and marked 100%

This is strange and there's no way to know where to cover 2%

I've used now support and initiated cases but no luck, it has been 10 days.

[SumanthDosapati]

Hi @Divya Sree Karamala 

Check if you have completed all modules with 100% including the simulator.

I guess that issue exists and same happened with many but after a day or two the course was flagged as completed automatically.

If the issue persists for you, I suggest you to raise a case in NowLearning so that can help you.

Mark as correct or helpful if it solved your query.

Regards,

Sumanth

[Community Alums]

Hi @Divya Sree Karamala ,

You can just reload the page and visit the module where it doesn't show 100%. complete that module again.

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

[Nishu Saini]

Hi @Divya Sree Karamala  , Please raise a inquiry help from now learning menu. If you have completed the course the can verify and do the needful for you.

[Philippe Casidy]

Hi Divya,

I am not sure if this is the issue but my side I was missing 3 modules. I haven't finished the training yet therefore I cannot state whether I am missing other or not.

But I had to raise a case because in

ServiceNow Fundamentals On Demand (Path) / Additional ServiceNow Fundamentals Content for System Administrators and Developers (Course)

I only had the "CMDB Overview Knowledge Check"

After raising the case, I got a total of 4!

Probably you should raise a case asap. Unfortunately, it took around 3 days to get it resolved.

Kind regards,
Philippe