Setting up Subscription Management: Allocated subscriptions not updating automatically

Robert24
Tera Contributor

Hi All,

 

We are in the process of setting up the Subscription management for one of our customers on one of the Non Production instances. The number of allocated subscriptions are getting updated when the "Update Allocation Totals" button is clicked.

 

But when users are added to or removed from Groups the allocated number is not automatically updating overnight. 

 

1. Is this because it is a Non Production instance

 

2. Can someone let me know which scheduled job is responsible for updating the allocations.

 

Thanks and Regards,

Robert

5 REPLIES 5

Hi Syed,

 

As you mentioned "Subscription Allocation Calculation" schedule job. We unable to find could you please do help on this?