Short description of record producer not translating in portal

[Nen]

I've been having trouble with the short description translation of the General Inquiry record producer from the Human Resources: Service Portal application. I've edited the values directly from the sys_translated_text table but it's not reflecting on the Service Portal. I've seen something about the I18N Debugging so I've tried enabling it and then I refreshed my page and I saw the changes have been reflected. And based on this screenshot, the text translation is stored on the Translated Text table (where I've edited it before)

But when I tried to disable the debugging and refresh my page, this line is displaying again.

I've tried searching for this phrase on the Translated Text table but I can't find it anywhere so I don't know where this translation is coming from.

Can you please help me?

[Ankur Bawiskar]

Hi,

the translations are stored in sys_translated_text table

search with language and the table name as sc_cat_item

Mark Correct if this solves your issue and also mark Helpful if you find my response worthy based on the impact.
Thanks
Ankur

[Nen]

Hi,

As I've said, I've edited the values from the sys_translated_text table directly but it's not showing up on the portal.

[Nen · Accepted solution]

Hi All,

I've filed a HI ticket for this one and the support engineer told me that I need to do a cache flush using cache.do for the translation to show up correctly both on platform and portal.

Take note that it is not recommended to do a cache flush on the prod instance but a cache flush is automatically triggered when you commit an update set to prod.