Should I use the external ID for a retrieved record or allow ServiceNow to assign it?
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05-18-2022 04:11 PM
When pulling data from an external API, should I utilize the unique ID from the external records as the primary ID within ServiceNow or should I allow ServiceNow to assign a unique ID.
I want to maintain referential integrity for the various tables I will be retrieving.
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05-19-2022 01:20 AM
Information on correction_id provided in the following page. When using correction_id, be sure it is not already used by other feature.
https://servicenowguru.com/integration/correlation-id-display-fields/