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Resolved! Tracking Java Batch jobs

Our system currently runs a lot of Java Batch jobs and we'd like the ability to track them in ServiceNow.  We are currently building our CMDB and relationship systems in our instance and don't see a section to enter our SQL Server Integration Servic...

squillis by Kilo Expert
  • 2403 Views
  • 2 replies
  • 1 helpfuls

Resolved! due date

I wanted to ask everyone for their advise on a requirement I am working with and I wanted to know what the best practice/method of developing this fuctionality would be.   Customer wants to have a field that will be used to display at form/list view ...

ahsan4 by Giga Contributor
  • 4217 Views
  • 6 replies
  • 2 helpfuls

CMDB & SalesForce Integration

If I were to open up a CI (lets say it's a webserver) in ServiceNow, go to the section where it lists associated cases for that CI, would I be able to click on those related cases (say they are Salesforce cases) and have Salesforce launch from Servic...

Resolved! Locations/buildings as CIs

I was reviewing this video and presentation (https://community.servicenow.com/docs/DOC-3484) and saw that this company used locations/rooms as CIs to build relationships of assets to particular locations. Is this good practice or is there a better wa...

KB15 by Giga Guru
  • 2117 Views
  • 5 replies
  • 1 helpfuls

3 Column wide layout

I am creating a Catalog Item that requires 3 fields to be separated, but on the same line (First Name, Last Name, MI).   I tried using containers as mentioned on the link below, however, the fields are not aligned when displayed.   https://community....

Data Table from Instance Definition

I see the following lines of code in Server Script code of the widget. What are available values for the view variable in this code,var widgetParams = {   table: data.table,   fields: data.field_list,   o: data.o,   d: data.d,   filter: data.filter, ...

Conditional default value for catalog variable

Is it possible to force default value of a catalog variable based on another variable oflike we do in ref qual ?For example, we create a variable set with 2 field   type : integer value   test : string field If type = 1   then default value for fiel...

pbo by Mega Expert
  • 3574 Views
  • 2 replies
  • 0 helpfuls

Resolved! SCCM pre-requisites and architecture

Is anyone aware about the pre-requisites for SCCM installation, its architecture and how to work on automated deployments without using any external app or plugin except SCCM Orchestration? If yes then please share the pointers.If there is any link w...

Community Alums by Community Alums  
  • 1958 Views
  • 3 replies
  • 1 helpfuls

Resolved! Choice List not populating when the dependent value changes. I have requirement to have a list of choices to appear when certain "business services" are selected on incident records. To accomplish this we have configured a set of choice that are de

I have requirement to have a list of choices to appear when certain "business services" are selected on incident records.   To accomplish this we have configured a set of choice that are dependent on the business services.   Currently the only way to...

mattyerian by Kilo Contributor
  • 5428 Views
  • 14 replies
  • 1 helpfuls