Show incidents and incident tasks in one list.

Giri6 · ‎04-17-2020

I have a requirement to show incidents and any incident tasks to show in one list. I appreciate how it can be done. Now, incidents are shown in one list and tasks that include catalog/incident shown in another list on the dashboard. I am new ServiceNow. If you provide any links would help to know dashboard and anything relevant to this problem as well.

Jaspal Singh · ‎04-17-2020

Hi,

In that case you can report on Task table as below & then use the report in dashboards.

Thanks,

Jaspal Singh

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Giri6 · ‎04-17-2020

Thanks for the links. I will go through them.

Giri6 · ‎04-17-2020

I am able to create a report and it is working. Thanks for the messages.

Jaspal Singh · ‎04-17-2020

Great to know it worked. Welcome to the community.