SLA

Dibyajyoti Das
Tera Contributor

‎10-23-2024 03:36 AM

I want to attach ritm sla befor one day as per the date/time selected in the date field.

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Mark Manders
Mega Patron

‎10-23-2024 05:20 AM

Can you elaborate? Do you mean the SLA needs to start at that date and then have a max of a day? Or does it need to start one day before the date? 


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Mark
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