Social Q&A - Managing Questions and Answers

hanaphouse
Giga Guru

We are planning to deploy Social Q&A but we are unable to find a way to administer both questions and answers.


We want to apply these capabilities to the Knowledge Base admin:

  • Ability to delete questions
  • Ability to delete answers
  • Ability to modify other's questions
  • Ability to modify other's answers

This will help in:

  • censoring discussion board
  • remove spam questions
  • remove spam answers
1 ACCEPTED SOLUTION

sndangibbard
Mega Guru

Questions and Answers are stored in these tables



find_real_file.png


The simplest method would to be add modules in your Application Navigator that just link to these lists, you can then edit and delete as required with the admin role, you'll need to add/modify a few ACLs in order to allow the knowledge_admin/knowledge_manager roles to do this.


View solution in original post

2 REPLIES 2

sndangibbard
Mega Guru

Questions and Answers are stored in these tables



find_real_file.png


The simplest method would to be add modules in your Application Navigator that just link to these lists, you can then edit and delete as required with the admin role, you'll need to add/modify a few ACLs in order to allow the knowledge_admin/knowledge_manager roles to do this.


With New York, Knowledge Manager as well as Knowledge Owner of a Knowledge Base can Modify or Delete Questions and Answers submitted by other users.