What is the difference between MID Server Script Include and Normal Script Include? pros and cons please
What is the difference between MID Server Script Include and Normal Script Include? pros and cons please
Forum Posts
Resolved! Need to send email to of all approvers in requested item
Hi , I've service catalog and based on submission ,request item and multiple catalog task will be created. Once i closed the catalog item it will be having multiple approval . Once everything is done i need to send the closure notification Where rece...
Resolved! How to change search key in Reference/List field on Service Portal?
How to change search key in Reference/List field on Service Portal? By default, search key is name of user, but I want to search by user id.
Knowledge V3 - Retire Knowledge Article
We are currently re-deploying our Knowledge Management process using the Out-of-box Knowledge V3 with versioning. We have a requirement proposed that any ITIL user can start the Retire process on any article. The out-of-box process does not seem to ...
Resolved! What can be the LDAP Active Directory integration with ServiceNow Interview Questions?
What can be the LDAP Active Directory integration with ServiceNow Interview Questions?
What are the pros and cons of Service Portal over Content Management System?
What are the pros and cons of Service Portal over Content Management System?
Resolved! What is the weight field in email notifications?
What is the weight field in email notifications?
Resolved! What is snatching in ACLs? what are other pros and cons of ACLs? what are High Security Settings?
What is snatching in ACLs? what are other pros and cons of ACLs? what are High Security Settings?
Resolved! How to set Scratchpad value's on subflows with True/False value?
How in the world do I set scratchpad value's on 'true/false' values.The Reset AD Password Activity in the PWD Reset - AD has scratchpad value's attached to a booleanHow??
Resolved! what are benefits of ACL over Before Business Rule? where we get sms: rows are restricted due to Security Constraints(ACL or BR)?
what are benefits of ACL over Before Business Rule? where we get sms: rows are restricted due to Security Constraints(ACL or BR)?
How to Trigger a Flow Designer Action using Business Rule
Hi, I have an OOB Flow Designer called Add Comment of Scope ITSM Spoke when i open and click on Test and pass the Ticket number and Comments it is updating. Now i want to called this Action from a Business Rule for that i used below snippet but i a...
ATF + Catalog Item + Variable + Reference Look Up
Using "Set Variable Values" I'm trying to set a Catalog Item variable dynamically to a Change Record that was successfully created in a previous Test Step. If I hard-code the Change Record variable to an existing record the test runs as desired. Howe...
REST API Custom Error Response
Hi, We are trying to add custom response on mandatory variable check-in record producer REST API. Here is the code for the custom error message: (function process(/*RESTAPIRequest*/ request, /*RESTAPIResponse*/ response) { var recordProducerId = r...
Resolved! In Flow Designer how can I get the current login user?
Hi Guys, How can I get the current login user in Flow Designer? Thank you!
Service portal header to display hamburger nav for wider screen widths?
I have a slightly customised header, When the screen width shrinks (to about 992px) The navigation elements wrap down to another layer which I don't want, I want the hamburger nav menu to be displayed instead.I cannot see any classes being added via ...
