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Sorry, an error occurred or this page isn't available

zbeast
Tera Contributor

‎06-17-2020 02:44 PM

I have a user, just one user, that is encountering this error when she goes to Problems > My Groups Open, "Sorry, an error occurred or this page isn't available." No one else in her team has encountered this error. She has cleared her cache and tried other browsers. I have impersonated her and I do not see the error.

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Santosh_Ksagar
Mega Sage

‎06-17-2020 07:21 PM

Hi,

Could you check whether this issue is similar to below issue:-

https://hi.service-now.com/kb_view.do?sysparm_article=KB0794129

Thanks
Santosh

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