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Why do we use operational_status and install_status fields in ServiceNow CMDB?

Sandeep Joshi
Tera Contributor

Why do we use operational_status and install_status fields in ServiceNow CMDB? 

1 ACCEPTED SOLUTION

Mohit Yadav
Tera Expert

CMDB Status (install_status) vs Operational Status (operational_status) -

 

Install Status is the status about the installation of the CI. For example: Installed, Pending Installed, Retired, etc. , Like - Server is reached to data center then install status can be 'Pending installed' once installed install status could be 'Installed'

 

Operational Status is more about the operation after server installation: Operational, Repair in Progress, DR

 

Both of these might not be necessary  necessary always.

 

Pleas March Correct & Helpful, if Applicable. Thanks!

 

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2 REPLIES 2

Mohit Yadav
Tera Expert

CMDB Status (install_status) vs Operational Status (operational_status) -

 

Install Status is the status about the installation of the CI. For example: Installed, Pending Installed, Retired, etc. , Like - Server is reached to data center then install status can be 'Pending installed' once installed install status could be 'Installed'

 

Operational Status is more about the operation after server installation: Operational, Repair in Progress, DR

 

Both of these might not be necessary  necessary always.

 

Pleas March Correct & Helpful, if Applicable. Thanks!