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06-17-2020 02:33 AM
Why do we use operational_status and install_status fields in ServiceNow CMDB?
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06-17-2020 06:48 PM
CMDB Status (install_status) vs Operational Status (operational_status) -
Install Status is the status about the installation of the CI. For example: Installed, Pending Installed, Retired, etc. , Like - Server is reached to data center then install status can be 'Pending installed' once installed install status could be 'Installed'
Operational Status is more about the operation after server installation: Operational, Repair in Progress, DR
Both of these might not be necessary necessary always.
Pleas March Correct & Helpful, if Applicable. Thanks!

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06-17-2020 04:40 PM
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06-17-2020 06:48 PM
CMDB Status (install_status) vs Operational Status (operational_status) -
Install Status is the status about the installation of the CI. For example: Installed, Pending Installed, Retired, etc. , Like - Server is reached to data center then install status can be 'Pending installed' once installed install status could be 'Installed'
Operational Status is more about the operation after server installation: Operational, Repair in Progress, DR
Both of these might not be necessary necessary always.
Pleas March Correct & Helpful, if Applicable. Thanks!