We had previously used visual task boards for a large project, and the private tasks are were we can see all of the documents that had been attached to each card. I'm needing to move historical data into a new system, but need a way to download all ...
Hi, I have created one Visual Task board (Flexible Board) and I can add new Card as owner of the Board, however, other members of the board do not see an option to add the card. I am sure it must be possible for other board members also to create ...
I have scoured the interwebs and the community and the best promising answer I have found is using a background script which doesnt work for me. I havent a clue how to script so I am not sure why it doesnt work. If anyone can assist it would be of ...
Hello all, in ServiceNow settings there is an option to choose between homepage & dashboard. What is the exact difference here?What are the advantages and disadvantages for this? Thanks in advance!
Hii.. I am sharing one response here. In which I want to get the value of some fields which I need to store in custom table. 1) How to get the value of id,name and description ? 2) How to store it in custom table ? Can anyone help me with it ? Pleas...
In Service Portal, how do I edit where the "Continue Shopping" and "View the Catalog" buttons take the user? Both of these buttons are on the sc_cart page; "Continue Shopping" displays if you have items in the cart, "View the Catalog" displays if t...
If you have a table (say, task or metric_instance for example) listed in the Clone Exclude Tables for a given Clone Profile, and you have no Clone Data Preserver defined for the same, and you check the "Exclude tables specified in Exclusion List" box...
Hi, The approval history is not getting captured only for a particular catalog item. it doesn't show the approval requested or approved in the activity log area. troubleshooting done: tried checking in workflow>administration>properties>log user app...
Please help me understanding how to test "check_unsanitized_html" system property works fine in instance or not. I have gone through the document but failed to understand. Kindly help me on this
Hello, I have set up Data Certification for certain fields from Incident table. As you can see below, by reporting only on cert_element table, I am not able to add in more fields from incident table (i.e: incident.priority, incident.assignment group,...
Hi All, I am trying to include users who are part of a field (Users & Non-Users) into the cc (copied) field using the email script but my script only adds the users from sys_user table and non-users are excluded. Please let me know a way to combine u...
Hey guys. So I have a catalog item. On that catalog item is a dropdown containing multiple values. How do I, via the URL, define what value the dropdown should start with? I have a form that could be used in several scenarios. It would be quite nice ...
Hello ServiceNow team, hope all is well! I have a question regarding integration with LDAP and Active Directory I currently integrated Servicenow with a client's Active Directory and have defined two LDAP OU Definitions, one for the groups and one fo...
Looking at wiki of Table APIhttp://wiki.servicenow.com/index.php?title=Table_API#gsc.tab=0 it is written there to use sys id in the endpoint in order for you to update specific record can this be changed to number instead? ThanksBroderick
We are using the "Standard Ticket Configuration" that was new with the Paris release. On an incident in the portal, there are Actions OOB that include Resolve, Close, and Reopen. Has anyone successfully created an Escalation action? I know there wer...
