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Resolved! LDAP import is not updating group membership

I create an LDAP import and a transform map for LDAP groups. I have included the following scripts in the transform mapOnStart: gs.include("LDAPUtils"); var ldapUtils = new LDAPUtils(); ldapUtils.setLog(log);OnAfter: ldapUtils.addMembers(source, targ...

Mark251 by Mega Guru
  • 1177 Views
  • 2 replies
  • 0 helpfuls

Getting 404 Error in Production Instance.

Hi , Using REST API's we have intergrated ServiceNow to 3rd party. From ServiceNow to 3rd party the folders are getting created once request is submitted. It was successful but it stopped working in production environment and throwing 404 error in th...

sapnapraveen by Tera Contributor
  • 4094 Views
  • 4 replies
  • 0 helpfuls

Resolved! CC in the Scheduled Email of Report

Hi, I'm trying to CC the scheduled reports as below:https://community.servicenow.com/community?id=community_question&sys_id=56434fe1dbd8dbc01dcaf3231f9619d1https://community.servicenow.com/community?id=community_question&sys_id=64194948dbafbc102454e6...

Lidi2115 by Tera Contributor
  • 941 Views
  • 1 replies
  • 0 helpfuls

Resolved! Table Name data type for ci class

Hi, I created custom table and one column in it named CI Class with type table name. Now I should select only table names which are extensions of cmdb_ci table in that column with table name type. Can someone help me how to achieve this. Thanks

Community Alums by Community Alums  
  • 1244 Views
  • 4 replies
  • 0 helpfuls

Auto populate info on catalog item form

Hi, I am a newbie to catalog item form configuration and the below areas holding me to complete the form.  1. Variable set - Reporting User Email/(would like to auto populate based on reporting user name from user table) - I have given the default va...

Resolved! Approval Record - Display Value

Hi, smart folks.  The Approval table, sysapproval_approver, has as it's only Display column, a document_id type field. The document_id field references another table, sc_req_item. But this has the effect of making the Approval records LOOK LIKE Reque...

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Increase Agent Presence Timeout.

Hi Everyone,  Please guide on how to increase time out for agent presence .We are using advanced work assignment. Currently when agent workspace is closed and the agent is working outside of agent workspace on native platform , after 10 mits the agen...

CV1 by Tera Contributor
  • 2631 Views
  • 3 replies
  • 3 helpfuls

Resolved! Agent workspace client script

Hi Expert , Please check the following UI Action. We know that we can write client side + Server side code in same UI action with the help of gsftSubmit() function. I want to do same for "Workspace client script" as well . so when i click button from...

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BT10 by Tera Expert
  • 7921 Views
  • 2 replies
  • 8 helpfuls