Hello Everyone, Good day! Currently we have a requirement to remove or disable the text field under See all topics button in Virtual agent, and found out that it was inside an iframe element. I have tried using DOM manipulation but still no luck, o...
How to translate survey questions? I have the French Canadian language pack installed, I have my language picker setup. But I am struggling to find the correct System Localization option. I would like to translate 'The level of understanding of yo...
Hello Gurus, I am trying to hide sections on a Requested Item form using g_form.setSectionDisplay("section_name", false). This perfectly works fine on a regular form/view of the platform. The problem is with the Agent Workspace and is not hiding the ...
Hello Team, I'm trying to trigger a flow for the sys_history_line table but for some reason the flow is not getting triggered. I tested the flow using a sample test from the designer itself and I'm able to achieve the required output but the flow is ...
It is showing the right amount of records it should from checking the sys_journal_field table with the same conditions, but they aren't showing up? Here's the question where I got it working, but it's not displaying the data correctly. I am an admi...
In our environment I have a request to make all variables in requested item view read only. Which is easy enough, I have a ui policy on the sc_req_item table with the below script that marks all variables read only. function onCondition() { g_form...
Hi, is it possible to make Business Rule run as admin always?Because I experience where the user has no role and the BR is triggered but because the user has no admin access the BR is not completely executed.Thanks,Tadz
Please suggest how to set a table column's as primary key in SNOW?
We installed a Paris x64 MID server service but it will not start. The Windows log indicate that it starts then immediately shuts down. It is not reaching ServiceNow to register. Any thoughts?
How do you schedule a CMDB Dashboard job to run twice a day every day? Thx, Juli
I have a BR and script include which sets the Due date on a catalog task. How Can I call these scripts from flow designer? What is the format to be used while calling these scripts from f(x) scripting block provided in Flow designer?
difference between asyn and after business rule
Hello, I have updated a service catalog item and the workflow to generate multiple tasks if multiple options are selected. My catalog tasks are not showing up when I test the form can anyone help? It has to do with if a user checks any of the access ...
When making changes to an existing, active Flow, is it possible to backout the changes and revert back to the original active version of the Flow?
Hi All, I have noticed some Records in my Update Set being updated by the User "guest" and wonding where this came from. I assume it has to do when pausing work, get back and in the meantime being logged out from ServiceNow Instance and then make som...