sort by created date

[siva58]

by default the latest record should be at the top.

how to di this?

[Kartik Sethi]

Hi @siva

Probably your requirement might be related to generating a URL that should show the records in descending order of Created By.

To do so, you need to append "^ORDERBYDESCsys_created_on" at the end of the URL.

For example: To show all the System Properties whose name contains Polaris and list should show the latest record on top

https://<instance_name>.service-now.com/sys_properties_list.do?sysparm_query=nameLIKEpolaris^ORDERBYDESCsys_created_on

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Please mark my answer as correct if this solves your issues!

If it helped you in any way then please mark helpful!

Thanks and regards,

Kartik

[siva58]

@Kartik Sethi  my requiremnt was when i open the table list, by default the latested created list should be at top 

[Kartik Sethi]

Hi @siva 

Create 2 entries in User Preference as provided below:

Remark: User should be empty and incident.db.order.direction preference value has to be set from the List view.

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Please mark my answer as correct if this solves your issues!

If it helped you in any way then please mark helpful!

Thanks and regards,

Kartik