sorting order of service catalog

sweety3 · ‎03-11-2016

Hi All,

Can we sort the service-catalog item on ESS page according to our requirement. Currently the items are by default gets sorted from A_Z.

Regards

Sapna

ghsrikanth · ‎03-11-2016

You can control the ordering by Order in the catalog.

Go to Maintain Catalog and go to the catalog page you have shown and change the order accordingly you want.

Lowest will sit at the top and Hight at the bottom

Mark if it is helpful or correct, feedback is appreciated

View solution in original post

Abdul Khan4 · ‎03-11-2016

Hi Sapna,

How are you displaying the Service-Catalog item in your ESS page ?

There is order field in catalog item and and order field in Menu item. You can use any of them to achieve your goal. Please give more information so that i can help you.

Regards

Abdul

David Whaley · ‎03-11-2016

In the Navigation Menus, got to the menu Section tab add the Order column if it not available. You can set the order here for the categories and drill down into the menu items and order the catalog items.

sweety3 · ‎03-11-2016

Hi David/Abdul,

In the Self service view ,i have added 2 catalog items "Add new CSP" and"Update new CSP" but i do not find any actions to arrange the items. Please refer the below screen shot:

sweety3 · ‎03-11-2016

Hi david,

I could not able to find any such tab for catalog item for self service .

Regards

Sapna