Today customer has subscription for ITSM, ITOM (Discovery, SM, EM) , CSM, FSM, APM, SPM etc We wanted to measure how effectively users are utilizing/adopting above products.Ex - They may not be using problem management at all.or they many not be usin...
Hello i have created a custom widget in PA dashboard. This custom widget is a UI page which runs some logic which is running fine as i can see the response in the UI page. But the same when added to PA dashboard shows the dashboard tab is broken. I a...
Hi all. I'm building a catalog that lists resource types for provisioning IT services. Each resource type has a numerical value (provisioning units, PUnits)) and each provisioning action is based on a selected project size XS, S, M, L, XL where each...
Hi Guys either I'm crazy or I don't activated a sys_propertie to see this but in my instance the Workspace Menu is not available in User Menu Any Guidance would be great Configure Next Experience Workspace preferences (servicenow.com)
On a normal calendar component how can I set it up so that it shows when a contract is due to expire?
Hey guys- we are considering using SNOW for our Community. One area that I'm curious about it the ideation functionality. Would someone be able to provide a quick overview OR point me to some documentation? Is the Idea component supported OOB? Does i...
I am trying to generate a dynamic report to pdf, but right-side notes or comments column words are getting cutoff. How can I make everything visible in the pdf?
How to get assign to name from Task_sla table dot walking for reporting purpose
Hello, I am looking for a script to get values of Security Zone attribute from Security Zone Cache node and CI attribute from Configuration Items node in below sample JSON payload. Based on below sample JSON payload, script should return Security Zo...
I am trying to generate a dynamic report to pdf, but right-side notes or comments column words are getting cutoff. How can I make everything visible in the pdf?
How to list out the users with no roles just like (Abel Tuter) in servicenow Learning Platform?
Hi, I have a requirement to enable AI search for a Specific catalog item, and it's not a record producer. I already enabled it for a record producer, but I'm unsure how to enable it for a catalog item.Can someone please guide me on this? Thank you in...
In this article, I will be discussing the different types of notifications in ServiceNow. ServiceNow notifications are a key feature used to keep users informed about important updates and changes within the ServiceNow platform. They help ensure that...
All, is it possible to activate a plugin via script, e.g. set the value of com.glide.service-portal.knowledge-base from false to true. If not, is there another way to activate it automatically, so the activated functionality is a available with the...
Hi, Since GlideEncrypter is being deprecated, we're looking for alternative methods to decrypt a password string generated using the 'Generate Random Password' spoke action in the Flow designer. Currently we're using:var encr = new GlideEncrypter();v...
