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12-02-2018 05:17 PM
I regularly receive feedback from our knowledge contributors saying that they find it frustrating how when they click "Update" or "Publish" on a KB article, it takes them to the previous record/dashboard/list they were viewing instead of remaining on the current knowledge record.
Is there a way to change this behavior at a global or per-user level?
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12-02-2018 05:44 PM
On your publish and update ui action add below before current.update
action.setRedirectURL(current);
Ex:
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12-20-2024 01:43 PM
Hi @mirahsan2
No, the update as OOTB is to go to list view and save is to stay. You can bring both button in form.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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