Survey repeat interval
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‎03-18-2022 05:17 AM
Hi
We want to be able to send surveys to visitors (WSD Module) visiting our site. Since these visitors are unauthenticated and not part of SN sys_user table, we are unable to apply a trigger condition that sets the repeat interval to 90 days for the visitors. I want to understand if there is a way to send surveys to external visitors at an interval?
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Survey Management
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‎03-18-2022 10:51 AM
two options
1. If you are using visitor app then data gets stored in this table sn_wsd_visitor_visitor you can setup survey on this table.
2. You can also think of adding a widget that asks them to take a survey when they visit wsd (workplace service delivery portal) that way you will have more success in getting feedback.
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‎03-21-2022 01:19 AM
Hi
Thanks for your reply. I tried creating survey on the table, but it does not allow to select the user email as the field, probably because these visitors are external, so they do not exist on the sys_user table. Is it possible to use the sn_wsd_visitor_visitor for surveys for guest email ids as well?
