Take user to record producer when New button clicked

[krr]

Is there an OOTB method to direct users to a Record Producer when they click the New button on a related list, or is only achieved through an onLoad Client Script and use g_navigation.open method?

[Rajesh Kannan G · Accepted solution]

There are many approaches, if you want to redirect only when clicking New button in a related list then you can create "New" UI Action on that table with Action Name "sysverb_new" to override the existing UI Action, use this as condition to display the UI Action for just Related Lists current.canCreate() && !RP.getListControl().isOmitNewButton() && RP.isRelatedList() && !RP.isManyToMany() and in script you can redirect to the Record Producer using action.setRedirectURL(recordProducerUrl);

If you want to redirect everywhere in the Platform UI then use Navigation Handler. Refer this documentation for details about Navigation Handler and use below sample script

https://docs.servicenow.com/bundle/orlando-platform-user-interface/page/administer/navigation-and-ui...

(function() {
	var recordProducerUrl = '';
	var sysId = g_request.getParameter('sys_id');
	if (gs.nil(sysId) || !isValidRecord(sysId)) 
		return g_uri.toString(recordProducerUrl));
	
	return "";
})();

function isValidRecord(sysId) {
	var gr = new GlideRecord(your_table);
	return gr.get(sysId);
}

Regards,

Rajesh