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Delete multiple records on large tables

Hello everyone, hope all of you and your families are safe!Here is the issue we are facing. We use SCCM import to populate workstations data into ServiceNow.One of the data source is Network information. It works fine except for millions of Network A...

Resolved! XML Parser Step in Flow Designer - Action

Hi ,   I am using the XML Parser step in one of my action to parse  XML response body.  I have to use the action inside a for each condition in flow. The loop will go up to 5000 times. I got an error for my flow after running for some 2500 records: e...

Minso2 by Kilo Expert
  • 2861 Views
  • 3 replies
  • 1 helpfuls

Resolved! Hide seconds on a duration field

Hello, I am trying to find the best way to hide seconds from a duration field that we have. I am using something from another community post I found earlier. I was advised by a member on my team to modify the attributes on the field. How can I do tha...

mkader by Kilo Guru
  • 1880 Views
  • 11 replies
  • 1 helpfuls

Resolved! I have an OnChange Client script to redirect catalog item to a new URL when a field is not blank and restrict form submit. Currently its redirecting in the same page, but I want the URL to open in new tab and do not allow form to submit in portal.

I have an On Change Client script to redirect catalog item to a new URL when a field is not blank and do not allow form submit. Currently its redirecting in the same page, but I want the URL to open in new tab and do not allow form to submit in porta...

jyotsna1 by Giga Contributor
  • 2556 Views
  • 12 replies
  • 1 helpfuls

Typical steps to add stage choice of RITM

What are typical steps of adding stage of RITM?  I find lots of stages for my company vs in developer instance. Are the typical steps here are right? 1. Add stage in choice list 2.. Associate choice to catalog task activity Am I missing anything else...

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Giri6 by Tera Expert
  • 2224 Views
  • 2 replies
  • 1 helpfuls

User still has role after being removed from group

I noticed a few times that a user still has the itil role and other roles after being removed from the group that provided the roles. Our instance is syncing users and select groups from our AD / Azure environment. A month ago a user was added to the...

rudy6 by Tera Contributor
  • 2447 Views
  • 8 replies
  • 1 helpfuls

I am using Flow designer and need to manipulate / calculate dates i.e. ( add or subtract 4 days from a given date). Is it possible to do this with no code in a core action / custom action?

I am using Flow designer and need to manipulate / calculate dates i.e. ( add or subtract 4 days from a given date). Is it possible to do this with no code in a core action / custom action? Thanks in advance!

Resolved! Basic authentication for REST API

Hi Everybody, I'd like to ask you if there is a solution for a problem that we have at a customer. When they use one of our products to create a ServiceNow incident using the Table API, they get an authorization error: {"error":{"message":"User Not A...

Tam_s Holics by Tera Contributor
  • 8764 Views
  • 6 replies
  • 1 helpfuls