Hi all,I'm kind of new developing in SN.I need to find a way to make read-only the text box of the date variable so force the end user to use the calendar (datepicker) to select the date in Service Portal.The image is from the standard UI. The text b...
Hi,I am having issues when users login using side_door.do. They are redirected to the ITIL homepage (nav_to.do?uri=/side_door.do) and the homepage contains a Page not found error as I am already logged in. To resolve this error I am trying to re-dire...
Hi there, After importing our end user knowledge base into our Test environment, the articles are now un-editable for some reason. These artcles were exported from our Test environment, and then we refreshed our Test from Prod. I then imported the...
Greetings, We are in need of a field to denote whether a user is an employee, consultant, someone from a staffing agent or an auditor. This thread talks about a field called "employee type": https://community.servicenow.com/community?id=community_qu...
I'm experiencing errors when run Click a UI Action in a ATF test. I have tried to recreate the step but without success. Anyone have any idea why i'm getting the following error: This step failed because the client error 'Error: [$parse:syntax] http:...
When you add two classes to the canvas and draw a connection between them you get two relationships option in the Connection Properties, one for each direction (upstream vs downstream).Can someone tell me what drives the available relationships in th...
Hello, There is an issue with some request items we have in our system. The workflow has a join activity which is stuck in 'Running'. The reason it is stuck in 'Running' is because it has two activities merging into it, but only one or the other will...
On our Service Portal I have a requirement that Nested categories be expanded by default So that you do NOT have to click the little folder icon to expand the sub categories.Has anyone been able to figure this out?
Just like the title suggests, I am unable to get into studio because it won't load. Haven't had this problem at all, just seems to have started today.Any suggestions?
Had a couple of change request tickets reported to me as having skipped through Approval workflow, state goes from New to Scheduled. Investigating I found that in both cases the Approval task had resulted in "skipped" but dont know the cause. And in ...
Anyone know how we can verify the default columns in a list view from ATF? I didn't see anything out of the box, but I'm imagining there must be a table that has that definition that we can do a query against... Ideas?
How do you cancel your query when the transaction is long running. I don't see the cancel button as well.
Hi all, I was hoping someone might have a better idea where to look as I'm relatively new to ServiceNow and not really sure what else to check: Our instance was recently updated to New York Patch 4-Hotfix 1 and thus our MID Servers also attempted to ...
Hello, is there any easy way to have an "user.hasRole("myRole") condition within the flow designer? I cannot find anything to check for user roles best regards
When users select the "Create Article" button, they must select the knowledge base and then the appropriate template. If they click the left hand menu "Create New" the active templates are shown. We have removed Standard from the interceptors so we...
