Performance testing in Servicenow

[KevinC8808]

Hi we are a prospect but the servicenow team say we have to purchase a package to do performance testing.

It's important for us to have this tested as we are a FSI company.

What are the options here?

[Tanushree Maiti]

Hi  @KevinC8808 

You can leverage 

• the Now Create Platform framework to execute your own load testing using approved third-party tools like Apache JMeter or  LoadRunner against a non-production instance.  Check Attached Doc.
• Performance Profiling has arrived to Automated Test Framework in the Washington DC Release
• KB2710227 Load and Performance Testing Guidelines for ServiceNow Store Application Certification 
• Leading Practices for Performance Load Testing for Customer Service Management (CSM)

[Sardash]

 @KevinC8808 -

You can go through below ServiceNow Documentation -

https://www.servicenow.com/docs/r/application-development/automated-test-framework-atf/atf-perf-prof...

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[Dr Atul G- LNG]

Hi @KevinC8808 

https://www.servicenow.com/community/architect-forum/how-performance-testing-is-done-in-servicenow/m...

There is no OOTB module which can be helpful here.  It is something need to test manually, you may reach out SN Account team , if team can support for real time testing and loads.

https://www.servicenow.com/community/architect-forum/how-performance-testing-is-done-in-servicenow/m...

https://www.servicenow.com/community/developer-forum/performance-and-load-testing/m-p/2883165