the page you are looking for could not be found

diego9
Giga Expert

Hi Everyone,

We have a problem, on Geneva version, when the end user submit "Incidents" the messages error showed "Page not Found" and "hel_thank_you.do?"

Could you help me?2017-03-07_145149.png

1 ACCEPTED SOLUTION

Thanks for the update Diego. This will redirect users to the homepage once the click on submit incident. You can remove the line producer.redirect completely in case you don't want that.


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21 REPLIES 21

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hello Diego,



There might be a business rule defined on the incident table which is redirecting to the page which doesn't exist. This happens if the page name is not defined correctly or is seen for scoped apps not redirected to the page end point correctly.


Code search utility will be helpful for debugging purpose.


Using Code Search to make developing on the platform easier


Hi Pradeep Sharma,


            The list applications is empty on Studio.


find_real_file.png


Can you do a search on business rule on incident table?


I think I'm in the right place, and then?


find_real_file.png