How can I make sure that my instance is hosted on Could or On-Premise? I am sure that it is on could since I have recently requested for an upgrade and Hi team has done that which is possible only in case of could hosted instances and for on-premise ...
I am trying to troubleshoot an issue with a MRVS in a catalog Item. The MRVS contains purchase items ... Name Type Question Ordermrvs_cost_center Reference Cost Center 100account_number Reference Account Number 110quantity Single Line Text Quan...
I see there is a "Create List Item" provided OOTB for the spoke. However, the only value able to be passed is the title of the item. Is there a way to send a JSON object for other columns in the list? Or do I need to create a custom 'Create List Item...
Why I am redirecting to Employee center , when i tried to start meeting in CAB Workbench . Its happening everytime , is there a reason or what it might be ? Thank YouHitesh Ramba.
We have knowledge Ownership Groups enabled, but now that I have created these groups, I don't know how to associate them with articles. When I create a new article or open an existing one, there is no field on the Knowledge form to enter an Ownership...
Hi all,Just wondering if its possible to trigger a kb article to the new user, whenever a user gets added to a specific group. Started with creating an after insert Business rule on 'sys_user_grmember' and not sure how to proceed this. I would like t...
I have a catalog item that permits a user to request a new virtual machine or make changes to an existing virtual machine. The fields (variables) thats must be completed will be different depending on the selection (New VM or Modify VM).I would like ...
Hi, I'm having an issue developing ATF tests for Order Guides in ServiceNow (Washington). The order guides will not populate in the selection. The admin informs me that this is due to us having multiple ServicePortals and I will have to select the ...
Hello,New SAM here.I’m struggling to understand how the ServiceNow Agent Client Collector (ACC) gathers the Last Used date for software like SnagIt.SnagIt is a screen capture tool that runs in the background and can be activated by:Pressing the Prin...
Is there an Out of the box survey which populates this indicator?These are also the OTB surveys but it doesn't seem to be populating the table with the source.
Hello my fellow ServiceNow enthusiasts, I would just like to check with you guys where can I down a pre-built PowerPoint presentation regarding overview and introduction of the Now Platform.I was searching through Now Create but have not found any.Ho...
Hi ServiceNow Community Developers, I am currently working on a project to build a bi-direction integration between ServiceNow and Jira and while researching this I discovered that there are at least two ways to achieve this bidirectional integration...
Is there a way that on this indicator there can be a list of the incidents that match the criteria as you can see there is 2 incidents linked to this vendor but there is no way to get the ticket numbers etc
Hi, as you can see in the video attached, when changing the state of my ticket the related tab will disappear and then will come back after saving it. Any ideas how to fix this would be appreciated.
Hi, We have an issue in ServiceNow. Due to absence of users managers, they are requesting to change the approver of the RITM's. After changing the approver, flow is not moving forward to execute the further steps i.e., generating task. When we check ...