the page you are looking for could not be found

diego9
Giga Expert

Hi Everyone,

We have a problem, on Geneva version, when the end user submit "Incidents" the messages error showed "Page not Found" and "hel_thank_you.do?"

Could you help me?2017-03-07_145149.png

1 ACCEPTED SOLUTION

Thanks for the update Diego. This will redirect users to the homepage once the click on submit incident. You can remove the line producer.redirect completely in case you don't want that.


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View solution in original post

21 REPLIES 21

Can you please navigate to record producer and serach for the record "Report an incident" and check for script field under "what it will contain" tab. The URL of the UI page must be defined in script. Please check for the same and let me know.


more data:


find_real_file.png


find_real_file.png


I think it's the one that says "(BSC) Report an Incident"


find_real_file.png


find_real_file.png