Timeouts for widgets in a dashboard.
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‎06-20-2018 07:31 AM
I can't seem to find anything on configuring timeouts for widgets within a dashboard.
I have a report that works, but just takes longer to run that the timeout established for a widget on a dashboard. Is there a way to configure timeouts?
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User Experience and Design
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‎04-23-2019 12:08 AM
Please take a look on this: https://docs.servicenow.com/bundle/london-performance-analytics-and-reporting/page/use/dashboards/task/t_optimizeWidgetRenderingTime.html
Br,
Jake
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‎10-12-2023 12:38 AM
Hi @gregm3
Large dashboards can take a long time to render, especially when widgets depend on complex queries or queries on large tables. You can use system properties to optimize how widgets load.
Check the dashboard property under System Properties>Dashboard Properties and increase the default value to 30 sec or 50sec.
Check this SN Docs for more details: Optimize widget rendering time on responsive dashboards
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