TinyMCE - Custom colours

[Max Hanssen1]

Hello everyone,

Got a quick question regarding the TinyMCE editor; there is an option to set custom color(s) for the Text Color and Background Color.  In my scenario, it's mostly for Knowledge Articles however I suspect the behavior will be the same for any HTML fields used in the platform.

However, after clicking on Custom... and setting your color values.  Then saving the article / going to another article.  The custom color disappear.

Anyone observed the same behavior?  And/or knows how to make this work?  If we can't make it work, would it be possible to remove the option all together to avoid "false advertising"?

I'm on Kingston in case it makes a difference.

[Anna T1]

Hi there,

Did you have any luck with creating a client script that could save the custom font colours for knowledge articles?

[Anna T1]

Hi there,

Did you have any luck with creating a client script that could save the custom font colours for knowledge articles?

[Luke Sorensen1]

Well well maxy max. I am actually facing the same problem. Did you end up solving it?

[Luke Sorensen1]

Just discovered a quick workaround in the interim. If you highlight the text of another section that has the colour you want, then click custom it will auto populate it for you. So setting a base template is a good start to reference from.

[Kezza]

Good pick up Luke!
So using Templates to save the text as colours then using that trick to get the colours back into the palette on new articles seems to be the best workaround so far.