Transfer tickets between two ServiceNow instances

[Matt Lodge]

If a company uses ServiceNow as their own workflow tool but then also use a different instance of ServiceNow to manage workflow for another company, is it possible to transfer a ticket submitted on their own instance, into the instance for the other company?

[Elijah Aromola]

You would have to integrate between the two environments to send data back and forth.

[Community Alums]

Hi,

I have never used it but there is something called Data replication (or at least i think so) this should synch up 2  instances for given table (at least thats what I red in docs few months back)

Not much of a help more like shot in the dark - otherwise @mattlodge is right - integration is what you need. 

Cheers,

Joro

[Ankur Bawiskar]

Hi,

As suggested you will have to integrate those 2 instances.

You can use Ebonding in flow designer to handle this as well with low scripting

ServiceNow eBonding spoke

Regards
Ankur

[Jeff Currier]

You should take a look at the eBonding spoke,  It is designed for this type of use case.  You can also create your own specific version based on this example.