Trying to execute test from Automated Test Framework however getting error everytime

shanawazkhan9sh
Tera Contributor

‎03-09-2017 06:26 AM

I am trying to Run a test "Basic UI test"   from Automated Test Framework, However getting "The test timed out because the max execution time (600 seconds) was reached while executing step 2 - 4". Is there any property setting that needs to be enabled which i have missed.

I have tried the same on both Chome as well as IE however no luck.

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sergiu_panaite
ServiceNow Employee

‎03-09-2017 09:20 AM

That timeout is a default hardcoded value. You can try adding this property with a higher value:



sn_atf.batch.timeout = 1200 //1200s rather than 600s


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Madhu27
Tera Expert
In response to sergiu_panaite

‎05-02-2017 07:59 AM

Hi Sergiu, where do we add this property. Could you help to find exact location?



Thanks


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sergiu_panaite
ServiceNow Employee
In response to Madhu27

‎05-04-2017 06:41 AM

It should be in System Properties table (sys_properties).


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joel_fischer
ServiceNow Employee

‎06-04-2019 04:51 PM

Although this is an old question, users can still run into this issue for various reasons.

Dawn Jurek compiled an excellent post about this here https://community.servicenow.com/community?id=community_blog&sys_id=84dc2665dbd0dbc01dcaf3231f96190f

I recommend refraining from altering the sys_properties for the Client Test Runner batch timeout - this may be attempting to hide a likely preventable performance issue at test runtime. Addressing it appropriately will make your tests run much faster.

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