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Outbound email is not working

Hi, I am not able to receive any mail from my service now instance(SNOW) looks like some SMTP issue in my personal developer instance.In properties send and received are true as well. I am not able to solve the issue,it's showing like     This accoun...

ankitp by Tera Contributor
  • 5708 Views
  • 16 replies
  • 17 helpfuls

Resolved! In Flow Designer - I want approvals from multiple people in the same group, but it seems like one approval from a group member automatically approves for other members of the same group.

In our DEV environment, San Diego Patch 4, I have created a flow in Flow Designer. Our client wants approvals from Senior Business Owner, Business Owner, Infrastructure Owner, and Development Owner, fields that are referenced on the cmdb_ci_service ...

How to add help text to the survey question?

Hi All, How to add help text to the survey question?   For example i have survey questions  with number scale type. For each questions  need show help text like  5 for good,4 for best,3 for average.   TIA, Karthik Reddy T. 

Community Alums by Community Alums  
  • 1978 Views
  • 1 replies
  • 0 helpfuls

Trigger an email based on two conditions

I have the following code which obviously does not work. The idea is to send an email using Event is fired. I want to include in the email the part numbers where the Ready for UDI Data Entry is "Yes" and the Complete Status is "In Progress". Each rec...

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Resolved! Update a record using flow designer

Hello everyone. My goal is to update the fields of a record using the selected vaules from the catalog item, however, I am not able to because my variables are greyed out. Please assist.

find_real_file.png
Kamva by Giga Guru
  • 5862 Views
  • 4 replies
  • 2 helpfuls