UI Policy not working for variable set

[crao]

Hi all,

I have created some catalog items. Since Most of them use the same variables , I have created a variable set. I want to hide a field for some of these items so I created a UI Policy on a variable set and in the catalog conditions I have mentioned that if the catalog item is A or B or C, run the UI Policy action to hide the field. The issue that I am facing is that the UI policy applies to all the catalog items using that variable set and not just to the few catalog items that I have mentioned in the condition. Any idea why this might be happening. I wanted to find out if there is a way to make this work without having to write a client script. Any suggestions?

Thanks & Regards,

Chetana

[Ajai S Nair · Accepted solution]

Hi Chetana,

Normally if you create a UI policy for a Variable set then it will be applicable to all Catalog items using that variable set. So in your case you have to get the catalog item name or sys_id in a variable inside the variable set and use that variable instead of 'catalog item' field in the Catalog Conditions

[crao]

Thanks Ajai!

[scwillson]

What if I want the UI Policy to interact with the current Catalog Item based on variables within the Variable Set?

If you need more detail to understand what I am talking about...

I have a catalog item with a dozen check boxes. Another part of that item has 3 fields that are part of a Variable Set. The behavior I want is that depending on the values of the variable set fields, only some of the check boxes show.

[Ajai S Nair]

Hi Simon,

In this case you can directly write a Ui policy on the catalog item with the required condition.

When you add a variable set in a catalog item it also starts behaving like a normal variable. It can be accessed from the client script and UI policy of the item.

[scwillson]

Thanks Ajai,

disregard. that is the approach I was taking, but the variables weren't showing in the UI Policy condition builder. I've figured out what was wrong.

Thanks