Unable to activate workflow in flow designer

[Ritu2]

Hi All, 

I have created 5workflows  in flow designer.
they are in Draft status and I am not able to publish them

Two are activated and working fine but I am not able to activate rest 3.
I click activate and get a message that flow has been activated successfully but when I go back to the workflow list the value still appears to be false.

Please help.

[Ritu2]

Hi Viraj /Ankur, 

Thanks for taking time to answer query.

Looks like there is known issue.

I had a send email action in the flow as well so removed and added it again and it worked fine after that.

====================================

After speaking with ServiceNow Developers, it was found that, as stated above, the root of the issue was due to PRB1420275.

The issue, as the PRB describes it, is that users cannot insert tables into the email editor in Flow Designer without getting a internal server error.  If the email HTML body contains a table with data pills, while publishing/activating the flow, an internal server error will be seen.

Additionally, the below error was seen in the logs:

Flow Designer: Failed to invoke public com.glide.flow.model.ComponentInstance() with no args

The workaround for this PRB is to delete the "Send Email" actions within the Flow and recreate them. 

Unfortunately, there will not be a more robust solution until beyond the Quebec family release. 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0862393

[Ankur Bawiskar]

@Ritu 

thank you for the update.

Would you mind marking the best matching answer as correct and helpful, to close this thread?

Regards
Ankur